Just last week, GoDaddy was on the list of supporters for SOPA. After they started seeing their profits falling due to the large volume of clients transferring their domains and services, GoDaddy then rescinded their support. However, the damage has been done, and their true colors are showing.
We wanted to give our customers a quick update on the status of domain transfers associated with one of our competitors, GoDaddy.
First, we’re very sorry that some of you in the past 24 hours have experienced delays in transferring domains over to us.
As many customers have recently complained of transfer issues, we suspect that this competitor is thwarting efforts to transfer domains away from them.
Specifically, GoDaddy appears to be returning incomplete WHOIS information to Namecheap, delaying the transfer process. This practice is against ICANN rules.
We at Namecheap believe that this action speaks volumes about the impact that informed customers are having on GoDaddy’s business.
It’s a shame that GoDaddy feels they have to block their (former) customers from voting with their dollars. We can only guess that at GoDaddy, desperate times call for desperate measures.
Don’t worry – each and every transfer request will be processed manually by our team. Every request will go through. We won’t rest until everyone who wants to join the Namecheap family can do so!
***Update 12:45 PT – GoDaddy has confirmed they have finally unblocked our queries. The transfer queue is being cleared and all transfers should go smoothly from here on. Many thanks to our customers and supporters for bringing this issue the attention it deserved!
Some links provided on the Namecheap site: